Can I return a reward or get a refund? August 03, 2018 18:44 Updated Sorry, once you’ve redeemed a reward we’re not able to provide refunds or exchanges. Related articles How long does it take to process my reward? How do I use my points to buy in-app purchases? How do I use my points to redeem PayPal? How do I use my points to redeem Bitcoin? How do I redeem my points for iTunes or App Store gift cards?